India gets uniform helpline number for power snags

Here’s one more number to remember. Power minister Piyush Goyal on Friday announced a countrywide 24-hour uniform four-digit helpline number that consumers can dial to lodge a complaint about faulty power lines or outages in their area.

The minister announced the number – 1912 – at the end of a two-day conference of state power ministers at Panaji in Goa, the power ministry said in a statement. TOI had on May 12 first reported the government’s move to launch the number.

The move is part of the energy sector reforms steered by Goyal ever since theNarendra Modi government came to power in 2014. One of the focus areas has been to use digital technology for improving systemic efficiency and empowering consumers by putting information on their fingertips through mobile apps. Read More…